Lifecycle Approach to IP Telephony
Site & Network Assess
§
Business Assessment
§
Requirements
§
Audit
Design & Pilot
§
Solution Validation
Implement
§
Equipment supply
§
Staging
§
Installation
§
Transition management
Manage & Support
§
Customer care
§
Remote management
§
Self-service
Voice-certified
personnel and test
equipment
Manage &
Support
Design
& Pilot
Site/Network
Assessment
Implement